Frequently Asked Questions
For Prospective Clients:
What do you do?
We run a contents sale from your home. This is a sale held inside one’s home, allowing them to put the contents of their house up for sale to potential buyers. We price, set up, advertise, and run a 1 day sale from your home where everything you wish to be sold will be sold!
What can be sold?
Anything and everything! If there’s something you don’t want sold, just let us know. We know people who are looking for every item imaginable. We have sold televisions, exercise machines, food, antiques, household furnishings, cars, china, glassware, art, pottery, collectibles, clothing, tools, appliances, jewellery, kitchen/garden items, bedding, rugs, etc. We’ve even sold half used boxes of kleenex! If it’s in your home and you want it sold, we use our knowledge and network in order to get it sold. We provide you with a quick resolution and immediate payment after the sale.
What are sale conditions and how much do your services cost?
Conditions vary from sale to sale so please call or email us for specifics. Our commission fees start from as low as 35% of the price obtained for your goods depending on quantity and quality of goods available for sale.
Do you sell single items or do I need a full house worth of items to have a sale?
We do not sell single items (one dining room set, one couch, one tv, one toaster, etc) as we have no way of doing this and it wouldn’t make sense economically. We run a contents sale from your house where we sell many items all at once. We invite our qualified list of buyers to attend this sale where they purchase the goods from your home. A full house of items isn’t necessary, however, it must be enough for our contacts to see value in attending the sale. If there is more than a few items but less than a full house we also have the option of running on online sale for you from our online store. Please call for details.
Will you buy my items from me?
We are not interested in buying your items as we have no warehouse or retail location for reselling, and it would simply be a conflict of interest.
How do I know my stuff won’t be stolen?
We always make sure to have enough staff at every sale to ensure that every area of your house has watchful eyes looking out for your goods.
How much time in advance do you need to conduct a sale for us?
The more advance notice you can give us the better, but depending on our schedule and if we have other sales that week, a few days should suffice in order to get everything done properly. Obviously, the more time in advance we have, the more advertising we can do, and the better the sale will be.
What happens to unsold items?
At your request, any unsold items can be kept for you, bought by our lot buyers, or we can drop them off at a local charity such as Goodwill, Salvation Army or any charity of your choice. Alternatively, we can do junk removal where we will remove any unsold and unwanted items that need to be disposed of.
Do you clean the house after the sale is completed?
If you wish, and if you specify this at the time the contract is signed, we will clean the house from top to bottom, leaving it in move in condition at the completion of the sale. Different levels of cleaning and garbage removal services are available depending upon your wishes.
I don’t need my stuff sold, but do you offer cleaning or garbage removal services?
We not only arrange content sales, but we offer a variety of cleaning and garbage removal services as well. Need a basement or garage cleaned out. Give us a call and see what we can do for you!
For Shoppers Attending a Sale:
What is an estate or content sale?
A sale held inside one’s home, allowing them to put the contents of their entire house on sale. A wide variety of unique and valuable items are available at a fraction of the price you would pay in stores.
How do I buy items at the sale?
Pictures of all items available at the sale will be posted on our website on Wednesday afternoon, the week of the sale. Items are only available for purchase the day of the sale and you must show up in person to make purchases. If you are unable to be there in person, you can send someone on your behalf or call us to make possible special arrangements. Sales are usually conducted on a Saturday, Sunday, or both from 8 am – 2 pm. Come early for the best finds and come late for the best deals! Everything must sell by the end of the day!
What time does the sale start and finish?
Sales are usually conducted on a Saturday, Sunday, or both from 8 am – 2 pm, however times vary, so please check the website for exact details. Come early for the best finds and come late for the best deals!
Do you deliver?
We do offer delivery for a fee. The fee for delivery will depend on the item’s size and the distance involved.
Do you accept anything other than cash?
We accept cash, credit cards, certified cheques, and email money transfers. We are the only contents sale company that accepts credit cards. Please note there is a 3% buyers fee if a credit card is used as payment.
If I buy something, do I need to take it with me that day?
Usually, all goods must be removed by the end of the sale. However, this is sometimes flexible depending on the home owners wishes. Sometimes there may be a period of a few days in which to pick up your goods. All items must however be picked up no later than 1 week after the sale date or the deposit will be lost. Storage of your purchases can also be arranged for a small fee.
Please sign up on our home page to add your name to our contact list to be notified of all future sales. Hope to see you at our next sale!